Privacy Policy

Regent Legal ("we", "our", or "us") is committed to protecting your privacy and maintaining the confidentiality of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.regentlegal.in, or use our legal and consultancy services. This Policy is framed in accordance with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023 ("DPDP Act"), to the extent applicable.

By using our website or engaging our services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please discontinue use of the website and do not share your information with us.

1. Information We Collect

Personal Information

• Full Name
• Mobile Number
• Email Address
• Residential Address (where required)
• PAN Number
• Aadhaar Number (only when necessary for service delivery)
• UAN (Universal Account Number)
• Employment Details
• Bank Account Details (only where required for PF-related services)
• Income Tax-related information
• Documents submitted for legal, PF, or taxation services

Note on Sensitive Personal Data: PAN, Aadhaar, bank account details, and financial/tax information are treated as "Sensitive Personal Data or Information" (SPDI) under applicable Indian law. We collect such information only with your explicit consent and only to the extent necessary to deliver the specific service you have engaged us for.

Non-Personal Information

We may automatically collect:

• IP Address
• Browser Type
• Device Information
• Operating System
• Pages Visited
• Date and Time of Visit
• Referral Source
• Cookies and Website Analytics

2. How We Use Your Information

We use your information to:

• Provide PF withdrawal and recovery assistance
• File Income Tax Returns (ITR)
• Handle KYC corrections and UAN merging
• Assist with EPS pension claims
• Respond to tax notices
• Communicate regarding your case
• Verify identity where legally required
• Improve our website and services
• Comply with applicable laws and government regulations
• Prevent fraud and unauthorized access

3. Aadhaar-Specific Safeguards

Where Aadhaar information is collected, it is obtained strictly on a voluntary and consensual basis and used only for the specific purpose disclosed to you at the time of collection, in accordance with the Aadhaar (Targeted Delivery of Financial and Other Subsidies, Benefits and Services) Act, 2016 and applicable UIDAI regulations. We do not store Aadhaar numbers for longer than necessary, and access is restricted to authorized personnel directly handling your case. We do not publish, share, or display your Aadhaar number except where legally required or with your explicit consent.

4. Document Confidentiality

We understand that documents submitted for PF, taxation, and legal services contain sensitive personal information. All documents shared with Regent Legal are treated as strictly confidential and are accessed only by authorized personnel involved in your case.

5. Information Sharing

We do not sell, rent, or trade your personal information. Your information may only be shared:

• With government authorities including EPFO or Income Tax Department where necessary
• With authorized service providers assisting in service delivery, under confidentiality obligations
• When required under applicable law, regulation, or court order
• To protect our legal rights

6. Data Security

We implement reasonable administrative, technical, and organizational measures to safeguard your information against unauthorized access, alteration, disclosure, or destruction, including access controls and confidentiality obligations for personnel handling your data.

While we strive to protect your information, no internet transmission or electronic storage system is completely secure.

7. Data Breach Notification

In the event of a data breach that is likely to compromise your personal information, we will take reasonable steps to contain the breach and, where required under applicable law, notify affected individuals and the relevant regulatory authority within the timelines prescribed by law.

8. Cookies

Our website may use cookies to:

• Improve user experience
• Remember user preferences
• Analyze website traffic
• Enhance website performance

You may disable cookies through your browser settings; however, certain website features may not function properly.

9. Third-Party Services

Our website may use trusted third-party services such as:

• Google Analytics
• Google Maps
• Google Business Profile
• Payment gateways (if applicable)
• WhatsApp Business
• Email communication platforms

These third-party services have their own privacy policies and may process data on servers located outside India. By using our website, you acknowledge such processing. These providers have their own privacy policies, and we encourage you to review them.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes set out in this Policy, including:

• For the duration of your engagement with us, and thereafter as required to service any follow-up matters relating to your case
• For 6-8 years following completion of services, to meet statutory record-keeping obligations under taxation, accounting, and financial regulations
• For as long as necessary to resolve any disputes or enforce our legal rights

Where retention is no longer necessary, information is securely deleted or anonymized, subject to applicable legal or regulatory requirements.

11. Your Rights

Subject to applicable laws, you may request:

• Access to your personal information
• Correction of inaccurate or incomplete information
• Deletion of information where legally permissible
• Withdrawal of consent (where applicable)

You may withdraw consent to our processing of your personal information at any time by contacting us at the details below. Please note that withdrawal of consent may affect our ability to continue providing services that depend on that information, and will not affect the lawfulness of processing carried out before withdrawal.

Requests may be sent to the contact details below. We will respond within a reasonable time and in accordance with applicable law.

12. Grievance Officer

In accordance with the Information Technology Act, 2000 and rules made thereunder, the details of the Grievance Officer are provided below. Any complaints or concerns regarding the processing of your personal information may be addressed to:

13. Children's Privacy

Our services are intended for individuals aged 18 years or older. We do not knowingly collect information from minors. If we become aware that we have inadvertently collected personal information from a minor, we will take steps to delete it promptly.

14. External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites, and we encourage you to review their respective privacy policies.

15. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy at any time. Updated versions will be published on this page with the revised Effective Date. We encourage you to review this Policy periodically.

16. Contact Us